The problem
A vague fault report leads to the wrong part being sent.
Fault response
Diagnosis, parts and restart after a stop.
The approach
Symptoms, alarm codes and the last service are captured together.
What you get
- A clear call log
- Restart support
Process
- 01
Survey
- 02
Analysis
- 03
Proposal
- 04
Installation
- 05
Checks
- 06
Support